Every day, Thiagi tweets ready-to-use pieces of practical advice on different topics such as facilitation, listening skills, communication, leadership, feedback, training, and management.
Here are some recent pieces of advice about facilitation techniques that were re-tweeted frequently:
- To most people, a facilitated session is a strange new experience. Use suitable activities to prevent them from passively listening.
- Rewarding supportive behaviors from your participants works more effectively than punishing disruptive behaviors.
- Anything you do—goal setting, planning, decision making, problem solving—can be done in a group through a facilitated activity.
- Be a flexible facilitator. Shift between predetermined activities and improvised activities as needed.
- Make all your participants feel welcome, heard, comfortable, important, and respected at all times.
- Treat disruptive behaviors as valuable feedback. Accept them as gifts.
- Encourage the participants to stand up, stretch, walk around, and take breaks any time they want to.